Refund & Return Policy – Dollar’s World
At Dollar’s World, we value our customers and want you to be satisfied with your purchase.
We accept return requests within 7 days of delivery in specific cases mentioned below.
Return Eligibility
Returns are accepted only for:
Damaged or Defective Products – A clear unboxing video (no cuts or pauses) must be provided.
Wrong or Missing Product – Photos or unboxing video required.
Size Issues –
If our size chart is found to be incorrect, we’ll provide a free return label and assist with a replacement, refund, or store credit.
If the size chart is correct but the item doesn’t fit, you may return it at your own shipping cost. Once received, we’ll issue a replacement or store credit.
Note:
📸 An unboxing video is mandatory for any return, damage, or missing product claim.
It must be submitted within 6 hours of delivery.
Non-Returnable Items
We do not accept returns for:
Sale or clearance items
Customised or made-to-order products
Lingerie, perfumes, cosmetics, and food items
Items damaged due to misuse or improper handling
Minor marks, thread pulls, or slight colour variations due to lighting are not considered defects.
International Orders
Currently, we only accept returns from Canada.
For international orders, we review each case individually to assist in the best possible way.
Condition for Returns
Returned items must be:
In original packaging with tags attached
Unworn, unwashed, and free from odours or stains
Folded and packed properly
If the returned item doesn’t meet these conditions, a deduction may apply to the refund amount.
Cancellations
Orders can be cancelled within 24 hours of placing the order.
A 6% transaction fee will be deducted from the refund.
Cancellations after 24 hours are not accepted once the order is processed or shipped.
To cancel or modify your order, contact us immediately.
Refund Process
Once we receive and inspect the return, refunds are initiated within 3–5 business days.
Refunded amounts will reflect in your account within 6–7 business days, depending on your bank.
Need Help?
For any return or refund requests, please get in touch with us:
📞 +1 (639) 994-6737